Charles Phipps is one of two men named Charles who serve Queen Victoria—the other being Charles Grey. He works as both her private secretary and butler, handling the intimate workings of the royal household.
Between the two, Phipps comes across as the more reserved and solemn type. Fans often note how he responds gravely to Grey's remarks and maintains a noticeably calmer presence in tense situations. While Grey might be more expressive, Phipps tends toward quiet professionalism and steady composure.
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