Shampoo first crossed paths with Ranma when he and his father Genma crashed a martial arts tournament in the Joketsuzoku village—a community of Chinese Amazons. After stuffing their faces at the victory feast, they drew the ire of Shampoo, the village champion. Ranma beat her fair and square, but that's where things got complicated. By Amazon law, a female warrior defeated by an outsider woman must swear a blood oath: hunt her down and kill her. The Kiss of Death, they call it. Ranma and Genma bolted for Japan and tried to lie low in Nerima.
Shampoo tracked them down, naturally. When she found Ranma again—this time in male form—he stopped her cold while she was going after Akane. Cue the second Amazon law: if a female warrior loses to a male outsider, she has to marry him. So Shampoo pivoted to pursuing male Ranma for marriage while still hunting female Ranma for murder, until Ranma managed to convince her his male form was actually just a disguise. She eventually headed back to China to train under her great grandmother Cologne, fell into the Cursed Springs there, and came back cursed—turning into a cat when exposed to cold water.
Once she learned Ranma was cursed too, she returned to Japan permanently. Now she works at the Neko Hanten alongside Cologne, handling waitressing, cooking, and deliveries.
People often mistake Shampoo for airheaded because of how simply she talks, but that's mostly a language thing—she was learning Japanese on the fly while hunting Ranma across the country. Her grammar never really improves, even though she's shown speaking fluent Chinese perfectly fine. The Memorial Book nails her as "innocent and aggressive," which captures the weird contradiction of who she is: cheerful and hardworking one moment, spiteful and manipulative the next. She's capable of real cruelty, even toward Ranma himself sometimes. That said, her feelings for him seem genuine underneath all the scheming and violence.
Trained since childhood by Cologne herself, Shampoo's a serious martial artist. She's got incredible speed and acrobatics, strong enough to casually punch through walls, and she handles her bonbori (the weapon she favors) with real skill—though she can fight with swords, spears, bows, and polearms too. Against Ranma directly, though? She's outclassed. He's consistently overpowered her whenever they've gone one-on-one for real.
Her real advantage is versatility. Beyond raw combat ability, she's picked up ventriloquism, pressure-point techniques that can knock people unconscious, some kind of mind-control or memory manipulation, sleep-fighting, strategic thinking several moves deep, and the kind of tracking skills that got her from rural China to Japan. She's got access to enchanted items and can apparently use her bike to bounce across the entire city. If she has a genuine strength, it's that she's good at everything.
Content compiled by AnimeList.moe from publicly available sources.