Bocchi is basically defined by her crippling social anxiety. She's awkward, timid, and genuinely struggles to connect with people—which hasn't done her any favors in the friend department. Her one close relationship was with Kai, but they got separated, and now Bocchi's facing down a pretty brutal challenge: make friends with everyone in her new class if she wants any shot at reuniting with Kai and actually being considered her friend again.
The irony isn't lost on fans that her name literally means "alone"—it's basically the perfect encapsulation of where she starts. She's not incompetent in the sense of being dumb, but she definitely comes across that way when anxiety takes over. Watching her fumble through social situations is kind of the whole point of her character.
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